> ## Documentation Index
> Fetch the complete documentation index at: https://docs.movoice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sub accounts

# Sub-Accounts & Hierarchy

Movoice AI's Enterprise plans allow you to create and manage multiple **Sub-Accounts** under a single parent organization. This is essential for agencies, franchises, or large corporations with multiple independent departments.

## Why Use Sub-Accounts?

* **Isolated Resources**: Each sub-account has its own independent list of agents, knowledge bases, and call history.
* **Dedicated Billing**: Track usage (minutes and tokens) per sub-account, making it easy to cross-charge clients or departments.
* **Access Control**: Users in one sub-account cannot see or access data in another unless explicitly granted permission at the Organization level.
* **API Key Scoping**: Generate unique API keys for each sub-account to prevent cross-contamination of scripts or workflows.

## Setting Up Sub-Accounts

To create a sub-account:

1. Navigate to **Settings > Organization**.
2. Click the **Sub-Accounts** tab.
3. Click **"Create Sub-Account"**.
4. Define the name and optional metadata (e.g., Department ID).

## Managing Sub-Accounts

### 1. Resource Sharing

As an Organization Admin, you can "Push" certain resources from the Parent account to specific Sub-Accounts:

* **Global Agents**: Create a master agent template and deploy it across all sub-accounts.
* **Shared Voices**: Share custom cloned voices across the entire organization.

### 2. Monitoring & Analytics

The Organization Dashboard provides a "Top-Down" view of all sub-accounts:

* **Aggregated Usage**: See total minutes consumed across the whole company.
* **Per-Account Metrics**: Identify which department or client is driving the most traffic.

### 3. User Management

Invite users directly to a Sub-Account, or grant "Global" access to an Admin who can switch between accounts using the selector in the top-left corner of the dashboard.

<Tip>
  For agencies managing more than 10 clients, we recommend using our **Organization API** to automate sub-account creation and management.
</Tip>