> ## Documentation Index
> Fetch the complete documentation index at: https://docs.movoice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics

# Analytics

Monitor your agent performance with real-time data and insights.

## Dashboard Overview

The main dashboard provides a high-level view of your operation:

* **Total Calls**: Number of calls made/received in the selected period.
* **Total Minutes**: Total conversation time.
* **Average Call Duration**: A key metric for engagement.
* **Success Rate**: Percentage of calls that achieved their "Primary Objective" (if defined).

## Call Logs

Every call is logged with:

* **Full Audio Recording**: Listen back to any interaction.
* **Transcription**: Searchable text of the entire conversation.
* **Sentiments & Summaries**: AI-generated analysis of why the customer called and how they felt.
* **Lead Extraction**: Automatic identification of names, dates, and phone numbers mentioned.

## Custom Filters

You can filter data by agent, date range (7D, 30D, 90D), or specific outcomes (e.g., "Calls that resulted in an appointment").