> ## Documentation Index
> Fetch the complete documentation index at: https://docs.movoice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Advanced features

# Advanced Features

Movoice AI offers powerful multi-channel communication tools that go beyond standard voice calls. These features are designed for high-growth businesses and enterprises requiring deep customer engagement.

## Premium Features

### 1. WhatsApp Integration

Connect your AI agent to WhatsApp to send follow-ups, handle queries via voice notes, and manage automated conversations.

* **Availability**: Growth, Business, and Enterprise plans.
* **Cost**: Integrated with Twilio/WhatsApp Business API rates + a monthly platform fee.

### 2. SMS Follow-ups

Automatically send SMS summaries, booking links, or confirmation messages after a call completes.

* **Availability**: Growth, Business, and Enterprise plans.
* **Cost**: Carrier rates (Twilio/Exotel) + tiny platform surcharge per message.

### 3. Workflow Automation

Trigger complex logic across multiple channels (e.g., Calling -> SMS -> WhatsApp) based on call outcomes.

## How to Enable

1. **Upgrade your Plan**: Navigate to the [Billing](https://app.movoice.ai/settings/billing) section and ensure you are on a **Growth** plan or higher.
2. **Setup Provider**: Connect your Twilio or Exotel accounts in the [Integrations](../platform/tools-tab.md) tab.
3. **Configure Actions**: Add "Send SMS" or "WhatsApp Message" as an [Agent Action](../platform/agent-tab.md).

***

> \[!IMPORTANT]
> Some advanced features require manual approval of your Business Profile by WhatsApp/Telephony carriers before they can be used in production.