> ## Documentation Index
> Fetch the complete documentation index at: https://docs.movoice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Call pricing

# Call Pricing

Movoice AI offers a flexible, usage-based pricing model powered by **Stripe**. Our goal is to provide a scalable solution that grows with your business.

## Minute-Based Billing

We charge for the total duration of the call, measured from the moment the call is answered to the moment it is disconnected.

### Components of Cost

1. **Movoice Platform Fee**: The cost of orchestrating the AI, LLM, and ASR.
2. **Carrier Fees**: The cost of the actual telephony (Twilio/Exotel). These are billed directly to your carrier account.
3. **Premium TTS**: High-quality voices (e.g., ElevenLabs) may incur extra per-character or per-minute charges.

## Plan Tiers

### 1. Starter (\$29/mo)

* Includes 500 AI minutes per month.
* 1 Active Agent.
* Standard TTS and LLM models.

### 2. Professional (\$99/mo)

* Includes 2,000 AI minutes per month.
* Up to 5 Active Agents.
* Access to premium ElevenLabs voices.
* Priority customer support.

### 3. Business (Custom)

* High volume minute blocks at discounted rates.
* Unlimited Agents.
* Dedicated account manager.
* Advanced API access.

## Managing Your Billing

You can upgrade, downgrade, or view your current minute usage at any time in the **Settings > Billing** section. Bills are generated monthly based on your subscription tier and any overages.