> ## Documentation Index
> Fetch the complete documentation index at: https://docs.movoice.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Auto retry

# Auto-Retry

Ensuring your message gets through is critical. The **Auto-Retry** feature handles cases where a call isn't answered or fails due to network issues.

## Retry Logic

You can configure the retry behavior in the **Call Tab** under "Outbound Settings."

### 1. Retry Count

How many times should Movoice attempt to call the number if the first attempt fails?

* **Recommended**: 3 attempts.

### 2. Retry Interval

How long should the system wait between attempts?

* **Example**: 5 minutes after the first fail, 30 minutes after the second.

### 3. Trigger Conditions

Choose when the system should trigger a retry:

* **Busy**: The recipient's line was busy.
* **No Answer**: The phone rang but nobody picked up.
* **Voicemail**: (If Voicemail Detection is enabled) The call went to a machine.
* **Network Error**: Carrier-side failure.

## Respecting Boundaries

Auto-retry will **never** trigger outside of the "Safe Calling Hours" defined in your organization's [Compliance](../voice-calls/compliance.md) settings. If a retry is due at 10 PM, it will be delayed until the next morning at 9 AM.