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Custom function calls

For businesses with unique requirements, Movoice AI allows you to create Custom Tools that connect your AI agents directly to your proprietary APIs.

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When to use Custom Tools

  • Checking an internal database for order status.
  • Verifying a customer’s loyalty points.
  • Calculating a custom quote in real-time.
  • Unlocking a digital gate or triggering a hardware event.

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Setup Architecture

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1. Define the Interface

In the Tools Tab, create a “Custom Tool.” Define:
  • Tool Name: (e.g., get_order_status)
  • Parameters: (e.g., order_id)
  • Description: Tell the LLM when to use this (e.g., “Use this whenever a user asks where their package is.”)

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2. The Webhook URL

Provide the URL of your API endpoint. When the tool is triggered, Movoice will send a POST request with the extracted parameters.

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3. Response Integration

Your server should respond with a JSON object. Movoice will pass this data back to the LLM, which will then translate the technical results into natural language for the caller.

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Security

We recommend using API Keys or Secret Tokens in your headers to ensure that only Movoice AI can trigger your internal functions.