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Agents Library

The Agents Library is a curated collection of pre-configured voice agents designed for specific industries and use cases. Instead of building from scratch, you can deploy a proven agent in minutes and customize it for your business.

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Industry Templates

Our library includes high-performance templates for:
  • Real Estate: Lead qualification, property viewing booking, and rental inquiries.
  • Healthcare: Appointment reminders, diagnostic report delivery, and patient follow-ups.
  • Education: Admission inquiries, course information, and fee reminders.
  • E-commerce: Order tracking, returns processing, and abandoned cart recovery.
  • Financial Services: Loan application status, payment reminders, and basic account inquiries.

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How to Use the Library

  1. Open the Agents Tab in your dashboard.
  2. Click on “Explore Library”.
  3. Filter by Industry or Function (Inbound vs Outbound).
  4. Click “Preview” to hear a sample conversation.
  5. Click “Import” to add the agent to your account.

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Customizing Templates

Once an agent is imported, it is fully yours to modify:
  • Personality: Change the voice and tone to match your brand.
  • Knowledge: Upload your specific brochures, FAQs, or pricing lists.
  • Integrations: Connect it to your existing CRM or booking system (e.g., Cal.com, HubSpot).

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Contributing to the Library

Enterprise customers can create their own private Internal Library. This allows you to standardize agent behavior across all your Sub-Accounts while maintaining central control over prompts and guardrails.
Don’t see a template for your industry? Contact our solutions team at hello@movoice.ai and we’ll help you build one.