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Security & Compliance

Security is built into every layer of Movoice AI. Voice AI handling customer conversations requires the highest level of data protection and regulatory compliance.

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Data Encryption

  • At Rest: All customer data — call recordings, transcripts, and agent configs — are encrypted using AES-256.
  • In Transit: All data between your app, our servers, and AI providers is secured via TLS 1.2+.

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Provider Security

We partner only with infrastructure providers that maintain rigorous standards:

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Compliance Standards

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Data Residency

For Indian clients, Movoice AI offers Local Data Residency:
  • Storage: Call records and business data never leave Indian territory.
  • Processing: Regional compute clusters in Mumbai ensure compliance with local financial and data protection laws.
See Indian Server Routing for full details.

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Admin Security Features

  • API Key Scoping: Create keys with limited permissions (e.g., read-only access to transcripts).
  • Audit Logs: Every administrative action in your account is logged with timestamp and IP.
  • Auto-Deletion: Configure retention policies to automatically delete recordings after 30, 60, or 90 days.
  • SSO: Enterprise plans support SAML-based Single Sign-On.
To report a security vulnerability or request our latest SOC 2 report, contact security@movoice.ai.